TRABAJO IMPROVEMENTS PROCESSES CRM SANTIAGO, METROPOLITANA DE SANTIAGO

• ensuring all given tasks are performed based on itil processes and procedures... • must be process focused and willing to provide input towards continual improvements...

• continuous improvement: implement improvements in processes and systems using methodologies like copc to ensure quality and continuous improvement...

Generate leads specifically for ecommerce stores for our core services (email, sms marketing, and ugc ads), as well as saas companies for crm optimization and agencies...

● experience documenting customer issues via salesforce or a similar crm ticketing system ● experience translating customer issues into engineering centric reports...

Lead problem resolution initiatives; organizing and developing recommendations for business process improvements... in alignment with business smes, work closely...

Expert in the use of ms project planning software, 90-day schedule, pointing out shortfalls and recommending improvements... support the monthly update in line with...

Expert in the use of primavera p6 planning software, 90-day schedule, pointing out shortfalls and recommending improvements... support the monthly update in line...