SERVICES SUPPORT SPECIALIST

Services Support Specialist At ABB, we are dedicated to addressing global challenges.
Our core values.
care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.
rite the next chapter of your ABB story.
This position reports to Service Operations Manager Your role and responsibilities In this role, you will have the opportunity to provide support services to businesses in various administrative areas.
Each day, you will engage internal customers.
You will also showcase your expertise by driving efficient support services.
he work model for the role is.
hybridThis role is contributing to the Motion business line in Santiago, Chile.
Main stakeholders are project managers, field service engineers, service managers.
ou will be mainly accountable for.
u\tProviding services in various administrative areas to relevant businesses to meet current needs, identifying performance gaps, and addressing emerging requirements.
u\tOverseeing the delivery of services by external providers in line with Service Level Agreements and reporting any shortcomings and areas of improvement.
u\tDeveloping training materials, FAQs, and other resources for training specific to location/business-specific administrative needs and provides effective support.
u\tPerforming tasks with a focus on high quality to ensure customer satisfaction.
ur team dynamics You will join a dynamic, talented, high performing team, where you will be able to thrive.
Qualifications for the role You have at least 2 years of experience in roles involving client interaction and project documentation.
You are highly skilled in effective communication and proactive problem-solving Degree in Administration, Industrial Engineering, or a related field, with a proven track record in relevant project management and customer-focused roles.
Ability to demonstrate your experience in managing customer relations and project documentation.
You are highly skilled in working with Excel and SAP.
You are at ease communicating in English at an intermediate to advanced level.
More about us We value people from different backgrounds.
Apply today for your next career step within ABB and visit www.
bb.
om to learn about the impact of our solutions across the globe.
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