MANAGER, ACCOUNT MANAGEMENT

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.
Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences.
We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary Manager, Account Management Overview The Account Management team executes a clear and insight-driven strategy to ensure the realization of business opportunities across multiple Issuers and Acquirers in Chile as jointly identified with the customers.
Role Design and execute a clear and insight-driven strategy to ensure the realization of business opportunities across multiple Issuers and Acquirers in Chile as jointly identified with the customers.
Research, identify and develop business opportunities in new core product development, digital acceptance solutions, fraud and security solutions and other services and present them to the customer's management.
Leverage and drive MasterCard resources in the process of identification and execution of such opportunities.
Responsible for the business development and relationship management with Issuers and Acquirers in Chile.
• Lead the negotiation process of business proposals with Customer.
• Delivery Revenue targets and assure accurate forecasting.
• Own and manage the Accounts' P&L, including budgeting and forecasting.
• Manage the successful completion of active Issuer deals.
• Enhance the customer relationship by ensuring the development of multiple solutions aligned with customers' needs, strategy and goals.
• Develop clear and compelling issuing propositions to carry out Issuer projects.
Including Core credit, Debit and Prepaid cards for individuals, SMEs and Large Corporations.
• Understand global, regional and local market trends that may be relevant to the proper development and execution of customers' strategies.
• Act as an influential voice in Mastercard's strategy development highlighting key customer issues and trends, and technology and competitors' trends that are relevant to proposition development within Mastercard.
• Incorporate all MasterCard's critical functions to support into the customer planning process and execution efforts.
All About You To be successful at this position you should demonstrate strong relationship management skills, prior experience in Business Development and Sales, experience negotiating multi-year multi-million dollar deals with senior level executives, P&L ownership experience, strategic planning and analytic skills, conflict and problem resolution, influencing skills and ideally a solid financial services knowledge (credit card experience preferred – must be able to integrate knowledge across all disciplines, such as marketing, risk and operations for the benefit of the customer).
Bachelor Degree in Business Administration or related area (Master's degree in Business preferred) Fluency in English is mandatory.
Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must.
Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.