MANAGED SERVICES MANAGER - VCA

Job Description The Visa Consulting and Analytics team is looking for a high-performance individual to join its Managed Services practice and play a key role in developing and delivering high impact projects in South Cone region.
The potential candidate will proactively engage with Visa Clients, by delivering, implementing and executing projects and solutions on behalf of issuers, acquirers and merchants.
This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both, the preferred brand and unique business partner.
he Managed Services Manager will support the design, implementation and execution of VCA’s recommendations.
This individual will shape delivery frameworks and methodologies and lead end-to-end implementation of customer lifecycle programs and campaigns, card portfolio solutions, product development/redesign projects, process improvements, and any enablement required to drive payment volume, revenue growth and efficiencies on behalf of our partners across the LAC region.
his role will combine commercial intelligence with Visa’s data assets, proprietary analytical solutions, cutting edge digital platforms, program capabilities, CRM and digital payments best practices and partnerships to enable engaging interactions, optimized results and product enhancements.
he potential candidate will proactively develop and carry on innovative and value-added use cases ensuring a smooth execution across all program stages including design, planning, segmentation, targeting, offering, distribution, reward fulfillment and performance management.
pecific duties and responsibilities for this position include but are not limited to.
olutions Implementations and Enablement.
Act as Project Manager Officer (PMO) to deliver on time and with excellence new capabilities to clients (issuers, acquirers and big merchants).
Campaign Management and Execution.
Define and complete campaign briefs reflecting the objectives and mechanics to execute.
Provide guidance, oversight and accountability for programs including coordination with internal teams and external partners.
Establish timelines of projects and ensure execution meets deadlines.
Plan, execute, and measure experiments and conversion tests, Instrument conversion points and optimize user funnels.
erformance Management & Reporting.
Track and measure program KPI’s.
Analyze results, provide insights and foster a virtuous cycle of continuous improvement.
ollaboration.
Serve as liaison with functional teams ensuring consistency and collaborative working environment throughout Visa’s local, regional and global groups.
ata Management.
manipulate and mine data proficiently through existing tools or programing skills, as well as augment traditional data with complementary sourcesData Descriptive Analysis.
structure information in the most optimal way to accomplish and streamline ETL processes, as well as perform analysis to summarize business, portfolio, client and account level trends.
Identify and inform opportunities.
his is a hybrid position.
Hybrid employees can alternate time between both remote and office.
Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications Bachelor's degree in quantitative fields such as business administration, economics, finance, computer science, engineering.
Master’s Degree in related fields a plus.
+ years of relevant experience in financial services industry, payments, consulting or similar.
echnological driven mindset, digitally savvy and up to date with latest market and industry analytical and digital trends.
roblem solving ability with strategic focus on influencing ROI.
Understanding of card and payment P&L and critical factors driving profitability.
xperience executing commercial programs in platforms like Salesforce, SAS, Adobe, Teradata or similar.
A plus if candidate has programing skills in languages like SQL, SAS, R, Python, Java and in big data environmentsStrong analytical skills and data-driven thinkingSolid knowledge of product implementation and performance campaigns execution, CRM results evaluation methodologies is a plus.
assionate, self-motivated, results oriented individual with the ability to handle numerous projects concurrently.
xcellent communication, storytelling and presentation skillsTeam playerFluent in English and Spanish Additional Information Visa is an EEO Employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.