JOIN CGS AS A TECHNICAL SUPPORT ENGINEER

At CGS, we are a leading IT technology and security company, recognized for our excellence in innovation and service. We are looking for the best Technical Support Engineer to strengthen our team and guarantee efficient solutions to our customers.
What are we looking for
Degree in Computer Engineering, Computer Science or related career.
Advanced English Proficiency
Minimum 5 years of experience in technical support and computer security.
Advanced knowledge of operating systems Linux, Mac OS X, Windows server and desktop, iOS and Android.
Handson experience configuring and managing firewall rules topdown.
Understanding of identity and access management protocols and technologies SSO, SAML, OAuth, RADIUS, federation.
Ability to diagnose and resolve technical problems effectively.
Ability to document and report engineering errors.
Excellent communication skills to be the internal and external point of contact in technical customer matters.

Responsibilities of the position
Take endtoend responsibility for resolving customers technical issues.
Diagnose and fix incidents, ensuring the collection of key information.
Work together with internal teams to optimize solutions and improve processes.
Implement and manage computer security strategies.
Manage and maintain secure authentication operating systems and protocols.
Why work at CGS
We are a leading company in technology and computer security.
We offer a dynamic work environment, with opportunities for continuous learning.
We have a highly capable team
Remuneration
1,200,000 liquids in Chilean pesos.
Bolsa de trabajo Chile ofrecemos puesto de Join CGS as a Technical Support Engineer para el sector de CallCenter Telemercadeo en la empresa CGS de Santiago Centro. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Jornada de 44 horas semanales.