CUSTOMER ENGINEER, AI/ML, GOOGLE CLOUD (ENGLISH, SPANISH)

As a member of the Google Cloud team, you inspire leading companies, schools, and government agencies to work smarter with Google tools like Google Workspace, Search, and Chrome.
You advocate for the innovative power of our products to make organizations more productive, collaborative, and mobile.
Your guiding light is doing what’s right for the customer, you will meet customers exactly where they are at and provide them the best solutions for innovation.
Using your passion for Google products, you help spread the magic of Google to organizations around the world.
The Customer Engineer role at Google Cloud is responsible for developing and executing strategies to bring Google Cloud's innovative solutions to market, driving business enablement, demand generation, and business engagement across diverse industry sectors.
As a Customer Engineer, AI, you will advocate Google Cloud's AI solutions, helping organizations with machine learning and artificial intelligence to solve critical business problems.
You will develop offer strategies for AI solutions and initiatives, lead go-to-market strategies and business plays focused on AI, manage AI-centric campaigns, and provide feedback to product and global solutions teams to inform the AI product roadmap.
You will serve as a trusted advisor to C-level executives, enabling them to leverage Google Cloud's AI capabilities to drive innovation, gain insights, and achieve business goals.
oogle Cloud accelerates every organization’s ability to digitally transform its business and industry.
We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably.
Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Collaborate across functions to develop and execute comprehensive go-to-market strategies for Google Cloud products and solutions.
Conduct in-depth market research, identify and segment target customer demographics, and craft compelling messaging and content that resonates with the audiences.
Partner with Sales, Professional Services, Engineering, and leadership teams to communicate the value proposition of Google Cloud solutions to both internal and external stakeholders.
Engage directly with executive-level decision-makers to demonstrate the benefits of Google Cloud products and how they address business needs.
Manage multi-channel campaigns to drive solution adoption and provide feedback to product and solution teams based on market and customer insights to inform product roadmaps and ensure solutions meet evolving customer needs.
Minimum qualifications.
Bachelor's degree in business, computer science, or a related field or equivalent practical experience.
10 years of experience in a customer-facing role in the enterprise technology space.
Experience with machine learning or artificial intelligence concepts or technology, including developing go-to-market strategies for AI solutions.
Experience managing technology projects and campaigns within the AI and cloud domains.
Experience engaging with, and presenting to, technical stakeholders and executive leaders.
Ability to communicate in English and Spanish fluently to support client relationship management in this region.
Preferred qualifications.
Experience with AI solutions, such as Generative AI models like AutoML, GANs, and Transformer-based architectures, natural language processing (NLP), Computer vision, and machine learning platforms and tools.
Experience with Google Cloud AI products and services, such as Vertex AI, Cloud Natural Language API, and Cloud Vision API.
Experience with Google Cloud's artificial intelligence solutions.
Experience in business strategy, business development and translating customer needs into solutions.
Experience with Google Cloud's technology portfolio.
Ability to collaborate across organizational boundaries and ambiguous, matrixed environments while building relationships to achieve business goals.