ACCOUNT MANAGER FARMER

We strive to develop a culture and workplace that empowers our employees to be authentic, best versions of themselves.
This is the basis of our diversity, equity, inclusion, and belonging initiatives.
We are thrilled to announce an opportunity to join our team as.
Account Manager Farmer Full-time | Chile | Hybrid model An Account Manager at SoftwareOne is responsible for cultivating and nurturing deep client relationships while delivering the best of our software solutions.
Taking ownership of revenue, profit/loss, and growth objectives for existing client accounts, focusing on renewals, cross-selling, and upselling opportunities.
Collaboration with Operations Managers and Customer Success Managers (CSMs) will be crucial to ensure detailed solution delivery.
Demonstrating the diverse resources within SoftwareOne to address client queries promptly and effectively, ultimately driving client satisfaction and business growth.
The role.
evelop Deep Client Relationships Develop and maintain strong, long-lasting relationships with clients, understanding their needs, challenges, and objectives.
ct as the primary point of contact for client inquiries, issues, and feedback.
rive Revenue GrowthOwn revenue, profit/loss, and growth objectives for assigned client accounts.
See opportunities for upselling, cross-selling, and contract renewals, maximimprovingvalue of SoftwareOne's offerings to clients.
ollaborate Across TeamsWork closely with Operations Managers and CSMs to ensure timely and successful delivery of solutions to clients.
oordinate with internal teams to address client needs and resolve issues efficiently.
olution Delivery OversightSupervise the progress of solution delivery, ensuring that client expectations are met or exceeded.
roactively identify and address any roadblocks or challenges that may arise during implementation.
esource AllocationUse SoftwareOne's resources optimally to address client queries.
ngage with technical guides, consultants, and other relevant teams as needed to support client requirements.
pportunity Identification Continuously assess client accounts for opportunities to expand and enhance SoftwareOne's presence.
roactively identify areas for improvement and propose innovative solutions to meet evolving client needs.
nowledge of the local market and active customer portfolio.
xperience driving new business in accounts at the C-suite level or equivalentPerformance Tracking and ReportingSupervise key performance metrics related to revenue, client satisfaction, and account growth.
repare regular reports and updates for internal customers, highlighting achievements, challenges, and action plans.