SR PRODUCTION SCHEDULER ASSOC

Job Overview Under close guidance or supervision, monitors status of all productions and takes appropriate action to ensure that all products are delivered on-time.
Viewed as the subject matter expert for all products run through production.
Essential Functions • With direct supervision, monitors the production environment using IQVIA tools • Builds master schedule for assigned products and reviews schedules produced by other schedulers.
• Responds to job failures/issues and correct problems/issues when possible according to established procedures.
• Monitors daily performance of all processing and reviews against schedule.
• Escalate where corrective action required, including prioritization of data processing workload, communication and coordination with other operational and user groups, and escalation of issue through problem management process.
• Reports status of all products on a daily, weekly, and monthly basis.
• Updates standard operating procedures (SOP) as required.
Qualifications • High School Diploma or equivalent Req • Ability to navigate the production and Windows/NT environments.
• Thorough understanding of production environment requirements.
• Excellent analytical/problem solving skills.
• Thorough understanding of product and platform interdependencies.
• Ability to present alternatives for recovery when off-schedule conditions arise.
• Ability to deal with all levels within the organization and effectively present issues and alternatives and to work without day-to-day supervision.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.
We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.
Learn more at https://jobs.
qvia.
om IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward.
Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.
To get there, it takes diverse skills and a curiosity to explore new possibilities.
No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health.
Thank you for your interest in growing your career with us.