GLOBAL STRATEGY & OPERATIONS MANAGER

About the Role Uber is reimagining the future of grocery and retail, creating the world’s most comprehensive and innovative marketplace for on-demand delivery across local commerce.
As a member of our Global Operations team for Grocery & Retail (G&R), you’ll play a key role in launching complex products worldwide.
Your work will support our product and operations teams as we implement solutions to grow our business and deliver a world-class delivery experience.
In this role, you’ll collaborate closely with local operational and commercial teams around the globe, as well as cross-functional teams such as product, engineering, finance, and legal.
You’ll be responsible for driving and executing complex product launches to global markets, continuously optimizing processes, programs, and product solutions to ensure seamless deployment and maximum impact.
This role calls for a strategic, detail-oriented professional skilled in coordinating cross-functional teams, managing intricate projects, and ensuring successful product rollouts with a focus on financial complexities.
The ideal candidate has a blend of project management, communication, and analytical skills to support pre-launch and post-launch activities.
If you thrive in a dynamic, fast-paced environment, this may be the role for you! What You’ll Do Cross-Functional Coordination.
Work with key stakeholders across product, finance, operations, and other teams to ensure alignment and comprehensive support for all CPP product launches.
Project Management.
Lead the execution of product launches, ensuring adherence to established frameworks, managing timelines, resources, and budgets.
Product Launch Leadership.
Oversee pre-launch activities, including testing, legal, and operational approvals.
Develop and execute launch plans that meet both technical and non-technical requirements.
Proactively identify and resolve any launch-related issues for a smooth rollout.
Strategic Initiatives Implementation.
Drive global initiatives to enhance and improve processes related to the CPP product, including areas like merchant experience, promotions, and membership.
Stakeholder Management.
Keep key stakeholders informed of project and strategic initiative progress, ensuring clarity and alignment throughout the launch process.
What You'll Need Basic Qualifications At least 3 years of experience in business operations and/or business analytics Bachelor’s degree in business, economics, engineering, or a related field English proficiency Project management experience Strong analytical skills and keen attention to detail Advanced proficiency in; Excel/Google Sheets, and data analysis SQL experience Proven experience with stakeholder management and effective communication skills Preferred Qualifications Master’s degree in business, economics, engineering, or a related field Experience in developing and maintaining business reporting and invoicing solutions Background in the grocery and/or retail industry We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.
If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Offices continue to be central to collaboration and Uber’s cultural identity.
Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office.
For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time.
Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law.
To request an accommodation, please reach out to .